What Information We Collect

We may collect and store two types of information:

Information You Provide

You may give us personal details by filling in forms on our site—for example, when you submit an enquiry or contact form, or opt in to receive newsletters. This information might include:

• Your name
• Email address
• Phone number
• Marketing Preferences

Information We Collect Automatically

When you visit our website, we may automatically gather data via cookies (see Cookies Policy) such as:

• A shortened, anonymised version of your IP address
• Browser type and version
• Operating system and platform
• Pages you visit and how long you stay
• How you arrived at the site (e.g., from a link or search)
• What you click on, download, or if any errors occur

How We Use Your Information

We use the data we collect to:

• Respond to enquiries or provide information and services you've requested
• Improve our website performance and user experience via analytics
• Ensure the website displays correctly across devices
• Keep our site secure through analytics and troubleshooting
• To meet legal and regulatory obligations
• Send newsletters and updates if you consent

We track some of this information using Google Analytics. You can find out how Google uses your data here.

Legal basis for processing

• Consent – for newsletters and marketing.
• Contract – to provide services you request.
• Legitimate interests – site improvement and fraud prevention.
• Legal obligation – compliance with applicable laws.

How We Store and Share Your Data

Any data you submit is either emailed directly to us or stored securely on servers managed by our trusted hosting providers, GoDaddy and Vercel.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We share data only with trusted providers necessary for business operations, including:

ActiveCampaign (USA) – CRM and email marketing platform. Data transfers to the USA are protected via UK-approved Standard Contractual Clauses.

If your data is processed via services like ReSend (e.g. for mailing lists), those services are governed by your own agreement with them and their privacy terms.

We take reasonable steps to keep your data safe. However, please note that data sent over the internet is never 100% secure. While we do our best to protect your data, we cannot guarantee its security during transmission.

Data Retention

• Enquiries: 12 months after last contact.
• Marketing subscribers: until you unsubscribe.
• Client records: up to 7 years (legal/professional obligations).

Links to Other Sites

Our website may contain links to third-party websites. If you follow a link to another site, please be aware that they have their own privacy policies and we are not responsible for how they manage your data.

Your Rights under UK GDPR

You have the right to:

• Know what personal data we hold about you
• Request a copy of your data
• Ask us to correct or delete your data (within legal limits)
• Erasure (“right to be forgotten”).
• Restriction of processing.
• Data portability.
• Objection to processing (including marketing).

To request access to your data, please contact us in writing via the email: info@thrivearoundtheworld.com. We may ask for additional details to locate your data. You can also contact the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

Security

We implement appropriate organisational and technical measures to safeguard personal data against unauthorised access, loss, or misuse.

Updates to This Notice

We may update this Privacy Notice from time to time. Any changes will appear on this page, and where appropriate, we'll notify you by email. Please check back occasionally to stay informed.

Contact

If you have any questions about this Privacy Notice, please contact us at:

• Email: info@thrivearoundtheworld.com.
• Address: Office 4 56 Northumberland Road, North Harrow, England, HA2 7RE